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WorldServer - How can I change the time out setting after an inactive session in WorldServer?

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Information

 
Article TypeSolution Article
Scope/EnvironmentWorldServer
Symptoms/Context
How can I increase or decrease the time-out time for inactive users after they have logged in to WorldServer?
Resolution
This setting can be found in the general.properties file. Per default, it is based on seconds and is set as follows

# How long (in seconds) unused sessions stay around before removal 
session_timeout=7200 

With the default setting, a user will be logged out of an active session after 2 hours of inactivity. This value can be changed as appropriate. For instance, the time could be increased to 3 hours (60 seconds * 180 minutes= 10.800 seconds): 

session_timeout=10800  

Or you could decrease the time-out to one hour: 

session_timeout=3600

To enable any change in the general.properties file please restart WorldServer (Idiom service).

For more session timeout parameters, please refer to this article:

WorldServer - which are the session timeout parameters and where can I find them?
 
Root Cause
Reference
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