Salesforce

Tridion Docs - No Endpoint Listening

« Go Back

Information

 
Article TypeSolution Article
Scope/Environment
Symptoms/Context

When installing LiveContent Architect you might receive the following error message when trying to open the webclient:

Trisoft.InfoShare.Client.InfoShareConnectionException:
Unable to reach the repository '<USERACCOUNT>'. A connection with the service
'http://<URL>/InfoShareWS/Wcf/API25/Application.svc' could not be
established. There was no endpoint listening at http://<URL>/InfoShareWS/Wcf/API25/Application.svc
that could accept the message. This is often caused by an incorrect address or
SOAP action. See InnerException, if present, for more details. --->
System.ServiceModel.EndpointNotFoundException: There was no endpoint listening
at http://<URL>/InfoShareWS/Wcf/API25/Application.svc
that could accept the message. This is often caused by an incorrect address or
SOAP action. See InnerException, if present, for more details. --->
System.Net.WebException: The remote server returned an error: (404) Not Found.  at System.Net.HttpWebRequest.GetResponse() at
System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan
timeout)
   --- End of inner exception stack trace ---
Resolution

Resolution: 

Step 1 Check Bindings

  1. Open Internet Information Services
  2. Check the bindings of the website used (for example Default Website)
  3. A default configuration has to have Port 443 and Port 80 Bind without any special configuration. See screenshot.
  4. If port 80 is not bind you need to added. If port 80 is bind to a different website, you either have to remove it from that website, or change the binding for that website to a different port.

 
A Typical binding configuration without any IP address specified.

Step 2 Check proxy settings

If the bindings are correct check if a proxy server is used. All internet communications are relying on the proxy setting of Internet Explorer. 

  1. Open Internet Explorer
  2. Go to Tools --> Internet options
  3. open the Tab Connections
  4. Click Lan Settings
  5. Make sure that Automatically detect settings and Use proxy server are unchecked
Root Cause
IIS settings for bindings and certificate is not correctly set.
Reference
Attachment 1 
Attachment 2 
Attachment 3 
Attachment 4 
Attachment 5 

Powered by