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Trados Accelerate / Enterprise / Team: Unable to retry TM Update task: You are not authorized to perform this action

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Information

 
Article TypeSolution Article
Scope/EnvironmentTrados Accelerate
Trados Enterprise
Trados Studio cloud capabilities
Symptoms/Context

A Translation Memory update task has gone into error. However, when you attempt to retry the task, another task is created with the following information:
 
Name,Code,Value
processTask,INTERNAL_ERROR

The internal error is as follows:
 
An error occurred when creating task  for projectId [PROJECT ID] com.sdl.lt.commons.core.exception.RemoteServiceException: ErrorResponse[code=AUTHENTICATION_EXCEPTION, message=You are not authorized to perform this action, details=[]]
at com.sdl.lt.commons.core.integration.LCResponseErrorHandler.handleError(LCResponseErrorHandler.java:34)
at org.springframework.web.client.ResponseErrorHandler.handleError(ResponseErrorHandler.java:63)

 
Resolution

Until a fix for this defect is released, ask a user with the Administrator role to retry the task for you.
Root Cause

A defect for this has been raised with our Development Team, and a fix is expected to be released soon.
Reference
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