Trados Team: error message when processing the IDML, ICML or IDD file - Could not scan file for file type IDML 1.0.0.0

Article Number:000019823 | Last Updated:1/29/2024 9:15 PM

Scope/Environment

Trados Team
Trados Enterprise

Symptoms/Context

When trying to create a cloud project while using the IDML, ICML or IDD source file, the project is created but the File Type Detection Task shows FAILED status with one of the following error messages:

Could not scan file for file type IDML 1.0.0.0 or
Could not scan file for file type ICML Filter 1.0.0.0

User-added image

Resolution

Enable the Process unsupported file versions option from the IDML filter in Trados Team:

Login to Trados Team account
Go to Resources -> File Type Configurations
Click on the File Type Configuration you intend to adjust
Click on Adobe InDesign CS4-CC IDML -> Other settings
Tick Process unsupported file versions -> Save

For ICML files, the same steps should be taken for the Adobe InCopy CS4-CC ICML filter

Root Cause

The file was created in a newer version of Adobe InDesign/InCopy and the current file type filter cannot process it.

Reference

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