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Login failed for user 'NT AUTHORITY\SYSTEM'.

000019944 |12/15/2022 9:59 PM
Scope/Environment
SDL Trados, Groupshare
Symptoms/Context
When attempting to log into GroupShare via WebUI all (SDL) users including "SA" receive the following error:

Authentication Failed. Username and Password is not valid


System.Data.SqlClient.SqlException (0x80131904) : Cannot open database "SDLSyem" requested by login failed.
Login failed for user 'NT AUTHORITY\SYSTEM'.

User-added image

User-added image


 
Resolution
1. Open SQL Management Studio
2. Connect to SQL Server instance TRBOnet connected to
3. Navigate to Security
4. Open the Logins folder
5. Double-click NT AUTHORITY\SYSTEM icon
6. Click on the Server Roles icon in the Select a page pane
7. Tick the sysadmin checkbox in the Server roles: pane

User-added image
Root Cause
This happens because the System user doesn't have authorization rights for the DB.
Reference
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