Tridion Docs - Draft Space and Review Space show full-sized images as icons when included in variables

Article Number:000020158 | Last Updated:3/22/2023 5:11 PM

Scope/Environment

Symptoms/Context

In Collective Spaces, some images in variables incorrectly display as icons and other images display full size as expected. Below are two scenarios where the image displayed as an icon:

If the image is a variable and has alternate text or a placeholder <alt> element. The same tagging with alt text but not in a variable correctly displayed a full-size image.
If the variable is a <ph> element that contains an image within the <ph> element. This condition was also true with the same tagging but not in a variable.

Resolution

Engineering noted that this issue has been fixed and will be part of Tridion Docs 15.

Possible workaround: Change the placement attribute to break vs. inline. Testing this in-house, the image did break properly but remained an icon when an image was contained in a <ph> element. When put in a <fig> element, the image displayed as expected.

Note: placement="break" may need to be added to the image element in the library file. Adding placement="break" to the image in the topic itself may not show the image correctly. For example, in the library file, the image element should look like the below:

<image varid="preview_test" placement="break" href="GUID-EB7897D7-BA17-4EB8-9F82-F2E6544C765" />

Root Cause

Reference

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