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Trados Studio 2022 on Windows 11 Error Message: 'Sdl.TranslationStudio.AlignmentEditor.IAlignmentEditorService' after security update March 14, 2023—KB5023706 (OS Build 22621.1413)

000020371 |3/15/2023 4:42 PM
Scope/Environment
Trados Studio 2022
Windows 11
Symptoms/Context

Trados Studio 2022 not starting anymore after a Windows 11 update. 

Error Message: Service 'Sdl.TranslationStudio.AlignmentEditor.IAlignmentEditorService' could not be started.

Error Message: 'Sdl.TranslationStudio.AlignmentEditor.IAlignmentEditorService'

Resolution
Solution: Add the Trados Studio installation folder as an exception to the antivirus program and run a repair installation
  1. Exclude the following folder from scanning:

    On Microsoft Windows 64bit OS:
    • For Trados Studio 2022: C:\Program Files (x86)\Trados\Trados Studio\Studio17
    • For SDL Trados Studio 2021: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio16
    • For SDL Trados Studio 2019: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio15
    • For SDL Trados Studio 2017: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5
On Microsoft Windows 32bit OS:
  • For Trados Studio 2022: C:\Program Files\Trados\Trados Studio\Studio17
  • For SDL Trados Studio 2021: C:\Program Files\SDL\SDL Trados Studio\Studio16
  • For SDL Trados Studio 2019: C:\Program Files\SDL\SDL Trados Studio\Studio15
  • For SDL Trados Studio 2017: C:\Program Files\SDL\SDL Trados Studio\Studio5
Run a repair installation of Trados Studio
  1. Go to Start > Control Panel > Programs and Features.
    NOTE: Windows 8 users can open the Run… dialog with the keyboard shortcut [Windows key + R] > type: Control Panel and press OK.
  2. Locate and highlight the SDL Trados Studio entry.
  3. Righ-click on SDL Trados Studio and select the Uninstall/Change option
  4. Click Repair to start the repair installation.
  5. right click on Trados Studio 2022 and an Uninstall/Change option will appear
  6. A message will appear asking if you want to Uninstall or Repair the application. Please select Repair.
Root Cause
Windows Security update  March 14, 2023—KB5023706 (OS Build 22621.1413)
Reference
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