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Nexus not running - Side-by-side configuration is incorrect

000020379 |3/16/2023 12:30 PM
Scope/Environment
TMS
Symptoms/Context

When Nexus is executed via a command line, an error is given:

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

 

 

Resolution

Check the Nexus configuration file, Sdl.Nexus.exe.config for xml formatting errors.  Fixing this will resolve the issue.

Please note - If this change has been made following installation, or perhaps cloning of another TMS server, then Nexus should be fully reinstalled.  Additionally, the Nexus TMS user's password needs to be re-encrypted and that password added to the necessary Nexus configurations.

 

Root Cause
A change to the configuration, for example, updating a path value, can result in the XML becoming invalid.  Running nexus as a service will not show this error up, only executing via a command line.
Reference
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