Login/Register
  • Home
  • Community
  • Knowledge
  • Technical Docs
  • RWS Support Policy
  • Trados Studio Licensing Help
  • Login for Support
Back to Search Results

For Tridion Sites 9.6, publishing fails after deployer-web addon configuration file change with attribute "isEnabled=false"

000020390 |3/17/2023 7:42 PM
Scope/Environment
Tridion Sites 9.6 (but not product version specific)
Symptoms/Context
- Administrator has si4t (or other custom functionality) configured, and has requirement to temporarily disable the si4t integration in the deployer-web addon.
- Administrator has removed the si4t related pipelines from the manifest.json file.
- Administrator has modified the udp-deployer-web-extension-assembly.RELEASE_NUMBER-release.json file so that the isEnabled attribute has value of false
"live": {
        "isEnabled": false,
        "configuration": {
          "gwUrl": ...
          "gwApiKey": ...
        }
  } 
- After restarting the Deployer, publishing fails with errors such as the below.
ERROR BaseHTTPSTransportConnector - Unable to execute batchRetrieve on destination: https://DEPLOYER:8443/httpupload due to: java.io.IOException. MaxRetries exceeded.
java.io.IOException: The destination is not available. Response: 502
...
ERROR [deployer-combined-service,live] 13 --- [eue)-6-thread-1] c.s.d.d.w.queue.impl.CommandQueuePoller : 
Could not process command: JSONCommand{verbs=[Content], action='TridionBootstrap', binaryIds=[tcm_0-1172066-66560.Content.zip], 
executionId='tcm:0-1172066-66560', properties={}}
Resolution
Issue resolved after administrator reverted the isEnabled attribute in configuration json file to true and restarted Deployer.
Root Cause
Reference
Send Article Feedback
RWS Machine Translation Translation Software Language Services Content Management
All Contents Copyright © RWS.
COPYRIGHT PRIVACY POLICY COOKIE POLICY TERMS AND CONDITIONS