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Error when trying to connect to a server termbase via Trados Studio: A connection to MultiTerm Server xxx could not be established. Invalid Login Details

000020551 |4/25/2023 4:48 PM
Scope/Environment
Trados Studio 2022
Symptoms/Context
You are trying to use a server-based termbase in a Trados Studio project. You go to Project Settings > Language Pairs > All Language Pairs > Termbases > Use... > Server-based MultiTerm Termbase and in the Select Termbases window you click on Login..., but the following error occurs:

A connection to MultiTerm Server xxx could not be established.
Invalid Login Details


User-added image

You are able to open the same termbase in MultiTerm without any errors, when using the same credentials.
Resolution
Go to File > Setup > Servers. Select your server, click on Edit and in the Authentication step make sure you enable the option Remember me (no matter if you are using GroupShare or Windows authentication).

User-added image

Restart Trados Studio and try to connect to the termbase again.
Root Cause
The issue has been logged for Development, to implement a fix in a future version of Trados Studio.
Reference
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