The customer deployed a third-party plugin for creating Word DOCX outputs. They wanted to know how to configure Tridion Docs to create the .docx file.

 

Login to WebClient -> Settings -> XML publish plugin settings
Search for PDF 
Find the pdf definitions. It should look something like this

 <plugindefinition name="ISHFINDDITAOTPDFRESULTFILE" handler="IshFindFile">
        <description>Finds the file in the DITA-OT output folder based on a certain file pattern matching rule.</description>
        <initialize>
          <parameters>
            <parameter name="FolderContextItemsKey">DITAOTOutDirectory</parameter>
            <parameter name="FilePattern">*.pdf</parameter>
            <parameter name="FoundFileContextItemsKey">DITAOTOutputFile</parameter>
          </parameters>
        </initialize>
      </plugindefinition>

Update the plugin definition name to something unique (ISHFINDDITAOTWORDRESULTFILE) 

Change the file pattern to *.docx. The file should look like this now 
<parameter name="FilePattern">*.docx</parameter>

A new definition for .docx is needed.