An error has occurred while using the translation provider OpenAI provider for Trados: Unexpected end when deserializing object. Path 'error', line 1, position xxx. in Trados Studio 2024

Article Number:000022842 | Last Updated:10/17/2024 11:03 AM

Scope/Environment

Trados Studio 2024
OpenAI provider for Trados Studio

Symptoms/Context

An error has occurred while using the translation provider OpenAI provider for Trados: Unexpected end when deserializing object. Path 'error', line 1, position 347. in Trados Studio 2024

Resolution

Using a debugger you should get this error from the Azure OpenAI servers:

{"error":{"code":"429","message": "Requests to the ChatCompletions_Create Operation under Azure OpenAI API version 2024-04-01-preview have exceeded call rate limit of your current OpenAI S0 pricing tier. Please retry after 10 seconds. Please go here: https://aka.ms/oai/quotaincrease if you would like to further increase the default rate limit."}}

Please check your Azure Open AI subscription limits.

Root Cause

Reference

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