Trados Accelerate
Trados Enterprise
Trados Studio cloud capabilities
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Symptoms/Context
For one / some file types the Preview button is not available when the file is opened in theĀ Online Editor. In the example below, it is available and that is where it should be if the Preview for that file type would work.
Resolution
Contact RWS Sales to check if the preview is available for the file type in question and, if it is, request that it is enabled for your tenant.
Root Cause
Not all file types are able to be previewed in Online Editor. For those that are, the preview for each file type is controlled by an entitlement that needs to be enabled on the account / tenant.