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Trados Cloud - How to create a new user account

000019805 |10/15/2024 10:54 AM
Scope/Environment
Trados Enterprise
Trados Accelerate
Trados Team
Question
How can I create a new user account in the Trados Cloud platform (Trados Enterprise / Accelerate / Team)?  
Answer
To add new users to the Trados Enterprise / Accelerate / Team account, you need to have an "Administrator" or "Lead Project Manager"  role.  
You need to know the following details before you add new users: 
  • User category - Members, Guest (Vendor), Group, Service User.
  • Email address -  it has to be a unique email address in the tenant
  • user's First name and Last name  - however, the user can edit those details after the first login.
  • user's Location -  this is an organization's hierarchy location that has to be set and can not be changed once the user is created.  
  • user's Group -  Which user Group the user should be part of - Each Group will have one or more user roles assigned. 

The available user categories are:
  • Members – individual translation professionals who are part of an organization
  • Guests – individual translation professionals who come from outside of an organization, vendors typically
  • Groups – several translation professionals who share a common trait, such as the same role or the same language pair
  • Service Users -  users created for integration with 3rd party applications - not UI access.

To add a Member :  
  • Navigate to : Users > Members   https://languagecloud.sdl.com/lc/t/{tenantID}/users/account-members
  • Click on the "New Member" button.
  • Fill in the required details. 
  • Once press the Invite button, you will be prompted to fill in the user's first and last name.  

User-added image
 
Reference


Users and groups documentation 
Trados Enterprise - Can I create a Test User?
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