After upgrading a WorldServer environment from a version lower than 11.5 to a later version, users cannot access Explorer via Browser the same way as before.

When going to the Explorer page on the WorldServer UI in version 11.7.x or later, users will find this page:



On WorldServer version 11.5 or 11.6.x, users see this:

Click this link to download the Explorer desktop application for Windows.




 

To install WorldServer Explorer, you must meet the following hardware requirements on your computer:

• 500 MB of disk space
• 1 GB of RAM

You can download the Explorer installer from the Explorer page, where you will find the link to download the application. At the moment, you can only install Explorer on Windows. 

Installation procedure

1. In the WorldServer menu, select the Explorer tab.
2. On the Explorer page, either select Click this link to download Explorer Desktop Application (only in version 11.5 or 11.6.x) or click on the Download the Explorer desktop application for Windows button. The download will start.
3. Save the ws-applets-explorer.msi file to a location of your choice.
4. Go to that location and double-click the ws-applets-explorer.msi file.
5. When prompted to allow the program to make changes to your computer, select Yes.

After the installation is completed, by default, Explorer is installed under 

C:\Program Files\WorldServer Explorer. You can also find a shortcut on your desktop.

Once installed, to start WorldServer Explorer, open the application by double-clicking on the WorldServer Explorer icon on your Desktop. 

1- The Login window will appear:



2- Server URL: enter the URL of your WorldServer in this format 

https://worldservername.com/ws-legacy

Note: you must enter the 'ws-legacy' URL

3- Enter your Worldserver username and password and click Login.

4- Worldserver Explorer will now appear. You will find all your folders just as in the previous version. Here is an example:



Make sure to always install the Explorer version delivered with your WorldServer version. When you upgrade to a new WorldServer, make sure you always uninstall the previous version of Explorer from your computer and install the one delivered with your current version.

After installing Explorer on your computer, you will find it under Control Panel\Programs and Features. Make sure that the Explorer version associated with your WorldServer version is correct and that it matches your WorldServer version. Here is an example of WorldServer Explorer version 11.8.1:





 

Starting with WorldServer 11.5, Explorer is delivered as a standalone desktop application. This means that you can now open it without having to rely on specific browsers or unsupported technologies.

 

Refer to this section of the SDL Documentation.

These articles might be relevant:

WorldServer - are the Explorer applications delivered with version 11.5, 11.6.1 and 11.7 compatible with each other?

WorldServer: How to open the Explorer application starting from SDL Worldserver 11.5 version?